Interview Question for active diectory and exchange
E-mails are stuck in queue
Check the State column of the SMTP Queue. If it is other than
If the messages are stuck in
Pre-submission Queue –Check for third-party applications (antivirus, etc.)
Awaiting Directory Lookup – Check for DNS problems
Check for Active Directory problems
Check for proper attributes of the Users (Q281761)
Check limits and restrictions
Check recipient policies
Check distribution Group properties
Check permissions of the objects in Active Directory
Waiting to be routed – Make sure Routing Engine Service is started
Make sure Address Spaces are correct
Local Delivery - Make sure that the Information Store service is started and the mailbox and public folder store are mounted
Remote Queues - Verify DNS can lookup an MX and A record for remote domains
Make sure that the SMTP service is started
Check for possible network Problems
Check for problems with Firewalls, Proxies, routers, etc.
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